Alex Jones was appointed Chief Information Officer (CIO) for CitiPower, Powercor and United Energy in January 2018. Bringing 20 years’ experience in Information Technology, Alex has specialised knowledge in Business Intelligence, Customer Relationship Management, Business Process Management and strategy and organisational design.
Alex has an MBA from the Australian Graduate School of Management and a Bachelor of Science (Computer Science) from the University of Melbourne.
Alex has been a Council member of Curtin University in Perth and a member of Curtin’s Audit and Compliance Committee from 2015 until March 2018.
Travelling the world with his career, Alex has worked for the Department of Economic Development, Jobs, Transport and Resources (DEDJTR), Synergy, Foster’s Group and also spent ten years in Los Angeles with The Walt Disney Company. Alex was also Disney’s regional IT Director for Disney Consumer Products Asia Pacific and Japan and was based in Hong Kong for five years.
During Alex’s role as the CIO of Synergy, Western Australia’s largest generator and retailer of electricity and gas, Alex stabilised their billing system and launched an ICT strategy that enabled a step change in the people and process excellence of the IT function, driving significant (external) customer satisfaction improvements and cost reductions. This work resulted in Alex winning the 2013 CIO of the Year award for Western Australia.